iPhone 3G SMS Text Not Working

After 7-hours of hard work (stand­ing in-line and being back at my pad from Apple Store Emeryville), the SMS Tex­ting fea­ture on my iPhone 3G doesn’t seem to work. At first, I thought it was an iPhone 3G issue.

Since open­ing the box, and acti­vat­ing ate with Genius Hugh’s help, it hasn’t been shut­down at all. So I tried re-powering it think­ing that it might solve the issue and have SMS updated and turned on. That didn’t work.

The next step I then took was to call 611 and fil­tered on to iPhone sup­port. After about 30-minutes of hold time I was finally able to get through and talk to a tech. Sec­onds later, I was told that it pos­si­bly is on AT&T’s side and was trans­ferred to the AT&T After-hours Sup­port Line 866–801-3600

Please wait…

That’s the first thing that I got from an auto­mated answer­ing machine Op (as if I haven’t waited enough). Any­ways, the tech sup­port per­son was able to review it and it seems that the SMS plan acti­va­tion never made it, even though it says I have/am on for the 1500 monthly plan.

That did it regard­less. So, I hope this helps out peo­ple who hap­pen to be in the same boat.

3 Comments

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  1. Jeffrey Shultz

    THANK YOU. I called the Phone # and they re-provisioned my phone and I got my SMS back work­ing again.

  2. mike

    Thank you for post­ing that you have no idea how much i was freak­ing out until i read your entry and it looks like they made the same mis­take on my iphone 3g.

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