Reiterating User Experience
It’s been over 2‑years since I stumbled upon these— and yes, these still hold true.
“The Specture of User Experience” by Oliver Reichenstein of iA.
UXD Force Fields. What the different departments do well working all by themselves.
UXD Stress Fields. Where designers, tech and business people need to work together.
Last but not least, UX Deliverables as listed by Peter Morville, which are useful in the workflow. You may click on the image below to enlarge, or download.
Source via iA & Semantic Studios.